Improve customer support with AI-generated responses
Save time when writing emails to your customers. With the AI-driven features of ADITO CRM, you can create personalized emails for customers and prospects in no time. Simply enter keywords for your desired content, select the language, adjust the length, and choose the tone—whether formal or casual, intrigued, enthusiastic, understanding, or confident. The ADITO AI Assistant generates tailored email suggestions in seconds, perfectly suited to your situation. Handle customer inquiries even faster and more efficiently.
Generate summaries in one click with the AI assistant
Get a quick overview of key information. In a comprehensive CRM system, numerous activities are stored for each contact. Larger projects and tickets can contain extensive entries, making it time-consuming to find the most relevant details.
With the AI Assistant in ADITO CRM, you can instantly generate summaries or interim updates. Have posts and activities condensed for a clear, concise view of the current status – saving you time and effort.
AI-powered forecasts for informed decision-making
Stop relying on gut feelings when making decisions. With AI-driven analyses in ADITO CRM, you can instantly generate sales forecasts and gain insights into your customers' purchase probabilities. Based on this data, you can make informed decisions and continuously compare your forecasts with real-time sales performance and planned targets.
Personal AI assistant for sales
Creating visit reports is often a tedious and unpopular task in sales. Follow-ups are frequently done hastily on tablets or smartphones, increasing the risk of careless mistakes.
With ADITO, you gain a personal AI assistant that streamlines and optimizes the report creation process. It corrects language and spelling, enhances structure, and transforms just a few key points into meaningful reports. ADITO also automatically links relevant contacts and suggests follow-up tasks and appointments, ensuring a seamless workflow.
This allows both you and your office staff to work more efficiently and focus on what truly matters – building strong customer relationships.
AI-Powered service processes
Deliver faster response times in customer service with AI-driven support in ADITO. The integrated AI assistant automates service request handling, optimizes resource planning, and assists in generating service reports.
For complex support inquiries, ADITO's AI identifies the most suitable team member and forwards the request directly to the responsible employee. Additionally, the AI assistant detects critical issues and prioritizes them for rapid resolution – ensuring efficient and proactive customer support.
Optimized customer profiles for targeted marketing campaigns
Enhance your understanding of your marketing target groups with AI-powered analyses. Gain comprehensive and precise customer profiles to drive more effective campaigns.
The AI assistant integrated into ADITO intelligently analyzes all available CRM data, generating detailed marketing profiles that help you segment audiences and tailor your messaging. Leverage these insights to craft personalized marketing strategies that boost engagement and customer satisfaction – powered by data-driven decisions and advanced AI algorithms.
